FAQs

  • Yes, we offer full and partial refunds.

    Please enquire for more information about our Refund policy.

  • A refund request can be submitted within a month after the purchase is made.

  • In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full refund.

    In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.

    In the case when aproduct has been damaged, and the damage is not covered by your warranty, you arenot eligiblefor a refund.

    Please check our Terms of Service to see if you're eligible for a refund.

  • When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.