SHIPPING
Please select your shipping option/carrier during checkout. CatchCatch Creations LLC is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen. All circumstances are beyond our control once the packages are handed over to the shipping carrier. It is the responsibility of the shipping carrier to deliver the package. No refunds will be issued for any issues regarding transit and delivery.

RETURNS
Your orders are all made to order and due to the custom and personalized nature of the item, we do not accept returns or exchanges. We kindly ask that you communicate any specific requests through our messages before you order. We will always try our best to accommodate your requests.

Colors may appear slightly different in person versus on the computer screen. Due to the handmade nature of this item, it may not look identical to the photo. We will use exact colors and materials when possible to re-create a specific look.